Remington Pole Chainsaw Troubleshooting (Electric Saw Repair Tips)

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Remington Pole Chainsaw Troubleshooting (Electric Saw Repair Tips)

Electric pole chainsaws, like those from Remington, are fantastic tools for managing trees and shrubs without the need for a ladder. However, like any power tool, they can experience issues. This guide will walk you through common problems, troubleshooting steps, and repair tips to keep your Remington pole chainsaw running smoothly.

Understanding Your Remington Pole Chainsaw

Before diving into troubleshooting, it’s essential to understand the basic components of your Remington electric pole chainsaw. These typically include:

Motor Head: Contains the electric motor, chain, and bar.
Extension Pole: Allows for reaching high branches.
Power Cord: Connects the saw to an electrical outlet.
Switch and Trigger: Controls the saw’s operation.
Chain Tensioning System: Adjusts the chain’s tightness.
Oil Reservoir: Lubricates the chain and bar.

Knowing these components will help you diagnose and fix problems more effectively.

Common Problems and Solutions

Let’s address the most frequent issues I’ve encountered with Remington pole chainsaws.

The Saw Won’t Start

This is the most common complaint. Here’s how to troubleshoot:

Check the Power Source: Ensure the outlet is working. Plug in another device to verify. I once spent an hour troubleshooting a “dead” chainsaw only to discover a tripped breaker in the house.
Inspect the Power Cord: Look for cuts, frays, or damage to the cord. A damaged cord is a safety hazard and needs immediate replacement. I recommend using a heavy-duty extension cord designed for outdoor use.
Examine the Switch and Trigger: The switch might be faulty. Try wiggling it or pressing it firmly. If the switch feels loose or unresponsive, it may need replacement.
Overload Protection: Some Remington models have an overload protection feature that can trip if the saw is overworked. Let the saw cool down for about 30 minutes and try again. I’ve seen this happen frequently when cutting through thick, dense wood.
Internal Motor Issues: If none of the above steps work, the motor itself may be the problem. This could involve worn brushes, a faulty capacitor, or other internal damage. This often requires professional repair or replacement.

Actionable Metric: Track the number of times your saw fails to start per month. If the frequency increases, it’s a sign of a developing problem.

Example: Mr. Henderson’s saw wouldn’t start because of a faulty overload protection switch. After letting it cool down, it worked perfectly.

Takeaway: Always start with the simplest solutions and work your way up to more complex ones.

The Chain Isn’t Moving

If the motor is running, but the chain isn’t moving, consider these possibilities:

Chain Tension: The chain might be too loose. Adjust the chain tension according to the manufacturer’s instructions. A properly tensioned chain should have a slight amount of slack but shouldn’t sag excessively.
Chain Binding: The chain might be jammed or bound by debris. Turn off the saw and carefully remove any wood chips, sawdust, or other obstructions from the chain and bar. I use a small brush and a screwdriver for this.
Chain Brake Engaged: Some pole saws have a chain brake feature. Make sure the chain brake is disengaged.
Worn Sprocket: The sprocket (the toothed wheel that drives the chain) might be worn. Inspect the sprocket for damage or excessive wear. If the teeth are rounded or broken, the sprocket needs replacement.
Clutch Issues: Some electric chainsaws have a clutch system. If the clutch is slipping or damaged, it can prevent the chain from moving. This is a more complex repair that may require professional assistance.

Actionable Metric: Measure the chain tension regularly (e.g., before each use). This helps prevent chain binding and premature wear.

Example: I once had a chain that kept binding because the sprocket was worn down. Replacing the sprocket solved the problem instantly.

Takeaway: Regular chain maintenance and inspection are crucial for smooth operation.

The Saw is Cutting Slowly or Poorly

A dull or improperly maintained chain can significantly reduce cutting performance.

Chain Sharpness: A dull chain is the most common cause of slow or poor cutting. Sharpen the chain using a chainsaw file or a chain grinder. I prefer using a chainsaw file for quick touch-ups in the field.
Chain Orientation: Make sure the chain is installed correctly with the cutting edges facing the right direction. I’ve seen people install chains backward, which obviously results in no cutting.
Bar Condition: The bar might be worn or damaged. Check the bar for burrs, grooves, or uneven wear. Use a bar dressing tool to remove burrs and smooth the edges. If the bar is severely damaged, it should be replaced.
Lubrication Issues: Insufficient lubrication can cause the chain to overheat and cut poorly. Ensure the oil reservoir is full and that the oiler system is working properly. I use a high-quality bar and chain oil specifically designed for electric chainsaws.
Wood Type: Some types of wood are harder to cut than others. Adjust your cutting technique and use a sharper chain when cutting hardwoods.

Actionable Metric: Track the time it takes to cut through a specific piece of wood (e.g., a 4-inch diameter branch). A significant increase in cutting time indicates a dull chain or other problem.

Example: I was struggling to cut through a seasoned oak branch until I realized my chain was dull. A quick sharpening made a world of difference.

Takeaway: Keep your chain sharp and properly lubricated for optimal cutting performance.

The Saw Overheats

Overheating can damage the motor and other components.

Overworking the Saw: Avoid forcing the saw through thick wood. Let the saw do the work at its own pace.
Insufficient Lubrication: Lack of lubrication can cause friction and overheating. Ensure the oil reservoir is full and the oiler system is working properly.
Dull Chain: A dull chain requires more force to cut, which can lead to overheating. Keep your chain sharp.
Ventilation: Make sure the motor’s ventilation openings are clear of debris. Blocked vents can restrict airflow and cause overheating.
Ambient Temperature: Working in hot weather can increase the risk of overheating. Take frequent breaks to allow the saw to cool down.

Actionable Metric: Monitor the saw’s temperature during use. If it becomes excessively hot to the touch, stop and let it cool down.

Example: I once overheated my pole saw by trying to cut through a large tree trunk. I learned my lesson and now only use it for smaller branches.

Takeaway: Avoid overworking the saw and ensure proper ventilation and lubrication.

Oil Leakage

Oil leakage is a common nuisance with chainsaws.

Loose Oil Cap: Make sure the oil cap is tightened securely.
Damaged Oil Reservoir: Inspect the oil reservoir for cracks or leaks. If the reservoir is damaged, it needs replacement.
Oiler System Issues: The oiler system might be leaking. Check the oil lines and fittings for damage or loose connections.
Overfilling: Avoid overfilling the oil reservoir, as this can cause leakage.
Storage: Store the saw in a horizontal position to prevent oil leakage.

Actionable Metric: Monitor the amount of oil leakage. Excessive leakage indicates a problem that needs attention.

Example: My pole saw was leaking oil because the oil cap was cracked. Replacing the cap solved the problem.

Takeaway: Regularly inspect the oil reservoir and oiler system for leaks.

Step-by-Step Repair Guide

Here’s a more detailed look at some common repairs.

Sharpening the Chain

A sharp chain is essential for efficient cutting and safety.

Gather Your Tools: You’ll need a chainsaw file (correct size for your chain), a file guide, a depth gauge tool, and gloves. I prefer using a 5/32″ file for most Remington pole chainsaw chains.
Secure the Saw: Secure the pole saw so that the chain is easily accessible. I usually clamp the saw to a workbench.
File Each Tooth: Use the file guide to maintain the correct angle and depth while filing each tooth. File each tooth with smooth, consistent strokes. I usually aim for 3-5 strokes per tooth.
Check the Depth Gauges: Use the depth gauge tool to check the height of the depth gauges (the small metal tabs in front of each cutting tooth). If the depth gauges are too high, file them down slightly.
Test the Chain: After sharpening, test the chain on a piece of wood. It should cut smoothly and aggressively.

Actionable Metric: Measure the angle of the cutting edges before and after sharpening. Maintaining the correct angle is crucial for optimal cutting performance.

Example: I always sharpen my chain after every few uses to maintain its sharpness. It makes a huge difference in cutting efficiency.

Takeaway: Sharpening the chain is a fundamental maintenance task that should be performed regularly.

Replacing the Chain

A worn or damaged chain should be replaced immediately.

Gather Your Tools: You’ll need a new chain (correct size and type for your pole saw), gloves, and a chain tool (optional).
Remove the Old Chain: Loosen the chain tensioning system and remove the old chain from the bar.
Inspect the Bar: Inspect the bar for wear or damage. Clean the bar groove with a screwdriver or a bar groove cleaner.
Install the New Chain: Place the new chain around the bar, making sure the cutting edges are facing the right direction.
Tension the Chain: Adjust the chain tension until it is snug but still has a slight amount of slack.
Test the Chain: Run the saw briefly to ensure the chain is properly installed and tensioned.

Actionable Metric: Measure the length of the old chain and compare it to the length of the new chain. This helps ensure you’re using the correct chain size.

Example: I once installed a chain backward and spent hours wondering why it wouldn’t cut. Always double-check the chain orientation!

Takeaway: Replacing the chain is a straightforward process, but it’s important to use the correct chain and install it properly.

Replacing the Bar

A worn or damaged bar can affect cutting performance and safety.

Gather Your Tools: You’ll need a new bar (correct size and type for your pole saw), gloves, and a wrench or socket set.
Remove the Chain: Remove the chain from the bar.
Remove the Bar: Remove the bar retaining nuts and slide the old bar off the saw.
Inspect the Mounting Surface: Clean the mounting surface on the saw.
Install the New Bar: Slide the new bar onto the saw, making sure it is properly aligned.
Install the Chain: Install the chain around the bar.
Tension the Chain: Adjust the chain tension.
Test the Saw: Run the saw briefly to ensure the bar and chain are properly installed.

Actionable Metric: Measure the width of the bar groove on the old bar and compare it to the width of the groove on the new bar. This helps ensure you’re using the correct bar size.

Example: I once used a bar that was too narrow for my chain, which caused excessive wear and vibration. Always use the correct bar size.

Takeaway: Replacing the bar is a relatively simple task, but it’s important to use the correct bar and ensure it’s properly aligned.

Replacing the Power Cord

A damaged power cord is a serious safety hazard and should be replaced immediately.

Gather Your Tools: You’ll need a new power cord (correct gauge and length), wire strippers, wire connectors, and a screwdriver.
Disconnect the Saw: Unplug the saw from the electrical outlet.
Open the Motor Housing: Open the motor housing to access the power cord connections.
Disconnect the Old Cord: Disconnect the old power cord from the motor.
Connect the New Cord: Connect the new power cord to the motor, using wire connectors to ensure a secure connection.
Close the Motor Housing: Close the motor housing.
Test the Saw: Plug the saw into an electrical outlet and test it to ensure it is working properly.

Safety First: Always disconnect the saw from the power outlet before working on the electrical components.

Actionable Metric: Check the gauge of the old power cord and make sure the new cord has the same gauge or a heavier gauge. Using a cord with a lighter gauge can be a fire hazard.

Example: I once saw a power cord that had been repaired with electrical tape. This is a dangerous practice and should be avoided. Always replace a damaged power cord with a new one.

Takeaway: Replacing the power cord is a relatively simple task, but it’s important to use the correct cord and ensure a secure connection. If you’re not comfortable working with electrical wiring, it’s best to have a qualified electrician do the job.

Cleaning and Maintaining the Oiler System

A properly functioning oiler system is essential for keeping the chain and bar lubricated.

Gather Your Tools: You’ll need a small brush, a screwdriver, and a can of compressed air.
Empty the Oil Reservoir: Empty the oil reservoir.
Clean the Reservoir: Clean the oil reservoir with a small brush to remove any debris.
Clean the Oiler Port: Use a screwdriver or a piece of wire to clean the oiler port on the bar.
Blow Out the Oiler System: Use compressed air to blow out the oiler system.
Refill the Reservoir: Refill the oil reservoir with a high-quality bar and chain oil.
Test the Oiler System: Run the saw briefly to ensure the oiler system is working properly.

Actionable Metric: Check the oil flow rate. A properly functioning oiler system should deliver a steady stream of oil to the chain and bar.

Example: I once had an oiler system that was clogged with sawdust. Cleaning the system restored the oil flow and improved cutting performance.

Takeaway: Regularly cleaning and maintaining the oiler system is crucial for keeping the chain and bar lubricated and preventing premature wear.

Advanced Troubleshooting

Sometimes, the problem isn’t immediately obvious. Here are some more advanced troubleshooting steps.

Checking the Motor Brushes

Worn motor brushes can cause the saw to run poorly or not at all.

Access the Motor Brushes: Consult your owner’s manual to locate the motor brushes.
Inspect the Brushes: Remove the brushes and inspect them for wear. If the brushes are worn down to less than 1/4 inch, they should be replaced.
Replace the Brushes: Install new motor brushes.
Test the Saw: Run the saw to ensure it is working properly.

Actionable Metric: Measure the length of the motor brushes regularly. This helps identify when they need to be replaced.

Example: I once had a saw that was running very slowly. Replacing the worn motor brushes restored its power.

Takeaway: Checking and replacing the motor brushes is a relatively simple task that can often resolve performance issues.

Testing the Capacitor

A faulty capacitor can prevent the motor from starting or running properly.

Locate the Capacitor: Consult your owner’s manual to locate the capacitor.
Disconnect the Capacitor: Disconnect the capacitor from the motor.
Test the Capacitor: Use a multimeter to test the capacitor. If the capacitor is faulty, it should be replaced.
Replace the Capacitor: Install a new capacitor.
Test the Saw: Run the saw to ensure it is working properly.

Safety First: Capacitors can store an electrical charge even when the saw is unplugged. Discharge the capacitor before testing or replacing it.

Actionable Metric: Measure the capacitance of the capacitor using a multimeter. This helps determine if the capacitor is functioning properly.

Example: I once had a saw that wouldn’t start. Testing the capacitor revealed that it was faulty. Replacing the capacitor solved the problem.

Takeaway: Testing and replacing the capacitor is a more advanced troubleshooting step that may require professional assistance.

Inspecting the Internal Wiring

Damaged or loose internal wiring can cause a variety of problems.

Open the Motor Housing: Open the motor housing to access the internal wiring.
Inspect the Wiring: Inspect the wiring for damage or loose connections.
Repair or Replace Wiring: Repair or replace any damaged wiring. Tighten any loose connections.
Close the Motor Housing: Close the motor housing.
Test the Saw: Run the saw to ensure it is working properly.

Safety First: Always disconnect the saw from the power outlet before working on the electrical components.

Actionable Metric: Use a multimeter to test the continuity of the wiring. This helps identify any breaks or shorts in the wiring.

Example: I once had a saw that would only run intermittently. Inspecting the internal wiring revealed a loose connection. Tightening the connection solved the problem.

Takeaway: Inspecting the internal wiring is a more advanced troubleshooting step that may require professional assistance.

Safety Precautions

Working with power tools involves inherent risks. Always follow these safety precautions:

Wear Protective Gear: Always wear safety glasses, gloves, hearing protection, and sturdy footwear.
Read the Manual: Familiarize yourself with the owner’s manual before using the saw.
Inspect the Saw: Inspect the saw before each use for damage or wear.
Use the Right Tool: Use the saw only for its intended purpose.
Work in a Safe Area: Work in a clear, well-lit area.
Avoid Overreaching: Avoid overreaching or working in awkward positions.
Be Aware of Your Surroundings: Be aware of your surroundings and watch out for hazards.
Unplug the Saw: Always unplug the saw before performing any maintenance or repairs.
Store the Saw Properly: Store the saw in a safe, dry place.

Actionable Metric: Conduct a pre-use safety checklist before each use. This helps identify potential hazards and ensures the saw is in good working condition.

Example: I once saw someone using a pole saw without safety glasses. A piece of wood flew into their eye, causing a serious injury. Always wear safety glasses!

Takeaway: Safety should always be your top priority when working with power tools.

Preventative Maintenance

Regular preventative maintenance can extend the life of your Remington pole chainsaw and prevent problems.

Clean the Saw: Clean the saw after each use to remove debris.
Sharpen the Chain: Sharpen the chain regularly.
Lubricate the Chain: Keep the chain properly lubricated.
Inspect the Bar: Inspect the bar regularly for wear or damage.
Check the Power Cord: Check the power cord regularly for damage.
Store the Saw Properly: Store the saw in a safe, dry place.
Follow the Manufacturer’s Recommendations: Follow the manufacturer’s recommendations for maintenance and lubrication.

Actionable Metric: Create a maintenance schedule and track the tasks you perform. This helps ensure that your saw is properly maintained.

Example: I have a maintenance checklist that I use to keep track of the tasks I need to perform on my pole saw. This helps me catch problems early and prevent them from becoming serious.

Takeaway: Preventative maintenance is the key to keeping your Remington pole chainsaw running smoothly and safely.

When to Seek Professional Help

While many repairs can be done at home, some problems are best left to the professionals.

Complex Electrical Issues: If you’re not comfortable working with electrical wiring, it’s best to have a qualified electrician do the job.
Internal Motor Problems: Internal motor problems often require specialized tools and knowledge.
Warranty Repairs: If your saw is still under warranty, it’s best to have it repaired by an authorized service center.

Actionable Metric: Track the amount of time and money you spend on DIY repairs. If you’re spending more time and money on repairs than the saw is worth, it might be time to seek professional help or replace the saw.

Example: I once tried to repair an internal motor problem myself and ended up causing more damage. I learned my lesson and now take complex repairs to a professional.

Takeaway: Knowing when to seek professional help can save you time, money, and frustration.

Case Studies

Let’s look at a few real-world examples of Remington pole chainsaw troubleshooting.

Case Study 1: The Intermittent Cutter

Problem: A homeowner reported that their Remington pole chainsaw would start and run for a few minutes, then shut off. After a cooling period, it would start again.

Diagnosis: Overload protection was suspected. The homeowner had been using the saw to cut through thick branches and was overworking it.

Solution: The homeowner was advised to let the saw cool down more frequently and to avoid forcing it through thick wood. They were also advised to sharpen the chain regularly.

Result: The problem was resolved by adjusting the cutting technique and allowing the saw to cool down more frequently.

Case Study 2: The Oil Leak Mystery

Problem: A landscaper reported that their Remington pole chainsaw was leaking oil excessively.

Diagnosis: The oil reservoir was cracked.

Solution: The oil reservoir was replaced.

Result: The oil leak was resolved by replacing the damaged oil reservoir.

Case Study 3: The Dull Blade Dilemma

Problem: A homeowner complained that their Remington pole chainsaw was cutting very slowly.

Diagnosis: The chain was dull.

Solution: The chain was sharpened.

Result: The cutting performance was restored by sharpening the chain.

Choosing the Right Replacement Parts

When you need to replace parts on your Remington pole chainsaw, it’s important to choose the right ones.

Use Genuine Remington Parts: Genuine Remington parts are designed to fit your saw perfectly and provide optimal performance.
Check the Part Number: Check the part number in your owner’s manual to ensure you’re ordering the correct part.
Buy from a Reputable Source: Buy replacement parts from a reputable source to ensure you’re getting high-quality parts.

Actionable Metric: Compare the price of genuine Remington parts to the price of aftermarket parts. While aftermarket parts may be cheaper, they may not be as durable or reliable.

Example: I once bought an aftermarket chain that didn’t fit my pole saw properly. It caused excessive wear and vibration. I learned my lesson and now only use genuine Remington parts.

Takeaway: Choosing the right replacement parts is crucial for ensuring the longevity and performance of your Remington pole chainsaw.

Final Thoughts

Troubleshooting and repairing a Remington pole chainsaw doesn’t have to be a daunting task. By understanding the basic components, following a systematic approach, and prioritizing safety, you can keep your pole saw running smoothly for years to come. Remember to perform regular maintenance, use the right tools and parts, and don’t hesitate to seek professional help when needed. With a little knowledge and effort, you can tackle most common problems and keep your trees and shrubs looking their best. And that stubborn Remington pole chainsaw that Mr. Henderson had? Well, after a bit of troubleshooting and a new spark plug, it was back in action, ready to tackle those pesky high branches. I hope this guide helps you achieve the same success with your own Remington pole chainsaw!